How to Update Timeshare Resort Information on TUG
Help Keep Resort Pages Accurate for Other Owners and Travelers
TUG contains thousands of individual timeshare resort pages. Resort phone numbers, fees, check-in procedures, amenities, management details, and other information can change over time.
When you notice something outdated, incomplete, or incorrect, you can send TUG a quick resort-information update without writing an entire resort review.
Anyone Can Help Improve a TUG Resort Page
You do not need to be a paid TUG member to report a factual correction. Owners, guests, resort managers, employees, and other knowledgeable visitors can help keep the resort database useful and current.
How to Submit a Resort Information Update
1 Find the Resort on TUG
Search the TUG resort directory and open the individual page for the resort that needs to be corrected.
2 Select the 'SUGGEST EDIT' Link
This link is available in the top right hand corner of every resort review page (see graphic below).
3 Describe the Correction Clearly
Explain what is currently shown, what should be changed, and—when
possible—where the updated information can be verified.
The update is sent to the TUG team responsible for reviewing and
maintaining resort information. Submissions are reviewed before the public
resort page is changed.
What Types of Updates Are Helpful?
The best submissions correct factual information that applies to most owners or guests—not just a single vacation experience.
Contact Information
Resort phone numbers, email addresses, official websites, mailing addresses, and front-desk contact details.
Updated Photos
Current photos are always welcome and one of the most helpful updates to any review page! They can be uploaded right on the review page itself by anyone!
Fees and Charges
Parking charges, resort fees, internet fees, housekeeping fees, deposits, local taxes, and other charges that commonly affect guests.
Amenities and Services
Pools, restaurants, shuttles, fitness centers, laundry, beach access, accessibility features, and amenities that were added, removed, or closed.
Construction and Renovations
Major renovation projects, building closures, temporary amenity closures, expected completion dates, and substantial property changes.
Management or Affiliation Changes
Resort name changes, new management companies, exchange-affiliation changes, ownership-system changes, and updated branding.
Provide Enough Detail to Verify the Change
A note such as “this page is wrong” is difficult to act on. A stronger update identifies the exact information, supplies the replacement text, and includes a reliable source when available.
Useful sources may include the resort's official website, a current owner notice, an association communication, a fee schedule, or direct confirmation from resort management.
Correction or Full Resort Review?
The resort-information update feature and a full owner review serve different purposes.
Submit an Information Update When...
- A phone number, email address, or website is wrong.
- A fee, amenity, or check-in procedure has changed.
- The resort has changed its name, management, or affiliation.
- A factual detail is missing, outdated, or misspelled.
Submit a Resort Review When...
- You want to describe your recent stay.
- You can evaluate the room, service, location, and amenities.
- You want to share tips that would help future guests.
- You have photos or detailed observations from your vacation.
Do I Have to Provide Personal Information?
The TUG update feature was designed to allow visitors to submit simple resort corrections without requiring a public profile or paid membership.
🔒 Never Include Sensitive Ownership Information
A resort-page correction should concern public resort information. Do not submit deeds, contracts, account credentials, credit-card numbers, or private owner records through a general update form.
Can Resort Managers and Employees Submit Corrections?
Yes. Resort representatives are encouraged to help correct public details such as contact information, check-in procedures, current fees, official websites, amenity availability, and major renovation notices.
TUG may review or verify submitted information before publishing it. Resort representatives should clearly identify the property and the specific facts that need to be changed.
Frequently Asked Questions
Do I need a TUG membership to report a correction?
No. Factual resort-information corrections may be submitted by members and nonmembers.
Will the resort page change immediately?
Not necessarily. TUG reviews updates before changing public resort information, especially when a submission requires clarification or verification.
Can I report an incorrect owner review?
Sure, but be sure to explain the who/how/what/why you feel the contents of a review are incorrect. We will make every effort to ensure all information published on TUG is accurate!
What if I cannot find the update link?
Send an email to us at tugadmin@tug2.net at any time!
Helpful TUG Resources
🏨
Search TUG Timeshare Resorts
💬
Ask Questions in the Free TUG Forums
📚
Browse Free Timeshare Advice
✉️
Email TUG About a Resort Page
The Final Word
TUG was built around owners helping owners. Accurate resort information makes every review, forum discussion, exchange search, rental inquiry, and vacation decision more useful.
When you notice a correction that could help future visitors, take a moment to report it. Small updates from owners, guests, and resort representatives collectively make the TUG resort database better for everyone.
