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Timeshare Users Group

TUG Personal Assistance

Access to your very own TUG Staffer to get direct help and advice for any Timeshare related questions!

Joining TUG

Guaranteed to be the best timeshare decision you ever make!

Why TUG Personal Assistance?

Timeshare Users Group

- Overwhelmed with all the information there is available (or the lack thereof) about your Timeshare?
- Spent hours or days reading and feel there is still far more to learn?
- Wish you had someone you could ask Timeshare questions to directly who could answer them and or point you in the right direction and save you time and money?

If you answered yes to any of these, you are going to love this program!

We are regularly contacted by owners who fall into one or more of these categories and a few years ago we began offering the TUG Personal Assistance program to fill this need and it has become wildly successful!


What do I get with TUG Personal Assistance?

At its core, purchasing TUG Personal Assistance package provides you intimate access to a TUG staffer (or Brian Rogers himself!) to ask questions on any timeshare related topic, or even just chat about Timeshares! Whatever you like!

As mentioned previously many owners find the amount of information available on TUG overwhelming and sometimes just want to talk to a live person or get nudged in the right direction thus saving hours of time doing research!

Admittedly all the information provided by the TUG personal assistant is available free of charge on the TUG Online Forums or in various free advice articles provided by TUG as well but for those of you who want a direct line to be able to get your specific questions answered what could be better than emailing or calling someone who can answer those questions for you!

Whether you're a new owner or have had a timeshare for years, navigating the intricacies of ownership can be challenging and this is the very reason TUG was founded in the first place!

Whether you're considering purchasing a timeshare, managing your current ownership, or contemplating resale, we are here to guide you every step of the way!

Click to View TUG Personal Assistance Options!





How does it work? Are there different levels?

There are two options for purchasing TUG Personal Assistance package! One provides access to a regular TUG staffer well versed in Timeshare knowledge to answer your questions via email or phone (whichever you prefer). There is also an option to purchase personal assistance directly from the owner of TUG Brian Rogers himself! This can also be done via email, phone, or even a zoom call between you and Brian!

Rest assured that either package will provide you with the answers to your Timeshare questions, we guarantee it!

If you are not satisfied with the personal assistance provided, we will happily provide you with a refund and or convert your purchase to a regular 1 year TUG membership! The entire purpose of TUG is to help owners, and this new option does just that every single day!






How can I purchase Personal assistance?

TUG personal assistance can be purchased via our Secure Online Payment System by a new member, or any existing/expired member! It always includes a 1 year TUG membership and all the benefits included! (if you are an existing member an extra year will be added to your current expiration date!)


If you have any additional questions, do not hesitate to contact us at any time! We are always here to help!



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The TUG newsletter contains the most recent topics being discussed (or argued) by owners, as well as the most recent Timeshare reviews, Free Exchange ads, Last minute Timeshare rentals, and latest industry news!

With more than 60,000 subscribing Timeshare owners, it is the best way to keep up with topics and information important to owners and is completely free! Sign up today!

What does TUG offer Timeshare owners?

Click here to Join Now!

Timeshare Ratings & ReviewsAccess to Ratings & Reviews of more than 5000 Timeshare resorts all over the world!

All reviews are submitted by Timeshare owners who have traveled to these resorts and provide an accurate account of the property, room, local attractions and more!



Timeshare Discussion ForumsThe TUGBBS online community forums consists of tens of thousands other timeshare owners and is the first, largest and most informative online Timeshare Forum on the internet!

No timeshare question goes unanswered no matter how simple or complex! With Timeshare experts and owners alike, you will learn more from just reading and participating in these forums than you could ever imagine!



Timeshare MarketplaceThe TUG Timeshare Marketplace is one of the largest and most visited timeshare classified ad sites on the internet with Millions of dollars in completed listings and thousands of current ads posted by owners!

All ads are open to the public and do not require membership to browse! TUG Members receive $75 worth of free ads, enough to sell or rent your timeshare all year!



Free Timeshare Advice ArticlesTUG Advice is probably the most helpful section of the site for new buyers/sellers just getting into timesharing.

Written by owners, members and experts. These articles cater to the entry level and intermediate level timeshare individual and are a must read for anyone thinking of buying or selling a timeshare and those who want to make the absolute most out of their timeshare experience!