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How to Get Out of a Vistana, Sheraton or Westin Timeshare

Current Exit Options for Legacy Starwood / Vistana Owners

If you own a legacy Starwood, Vistana, Sheraton Vacation Club, or Westin Vacation Club timeshare and no longer want it, start with the company that manages the ownership—not a third-party exit company charging thousands upfront.

Marriott Vacation Clubs Now Has an Official Exit Specialists Team

The Marriott Vacation Clubs currently maintains a single official exit-support page for Marriott Vacation Club, Sheraton Vacation Club, and Westin Vacation Club owners. Its Exit Specialists are specifically there to help owners explore available exit options.

That means a legacy Starwood / Vistana owner should contact Marriott Vacation Clubs directly before paying any outside company to “get you out.”

Jump to: Your 3 Options Official Marriott Exit Sell or Give Away Stopping Payment FAQ

The 3 Basic Ways to Exit a Vistana / Sheraton / Westin Timeshare

1. Find a New Owner

Sell the ownership if it has resale value, or give it away if the market value is low but someone is willing to assume the future obligations.

2. Ask Marriott to Help You Exit

Contact The Marriott Vacation Clubs Exit Specialists and ask what options are available for your exact ownership.

3. Stop Paying

Default is a last-resort option, not a cancellation program. Understand possible collection, foreclosure, credit, tax, and legal consequences first.

These Are the Same 3 Paths Every Timeshare Owner Has

TUG's main Timeshare Exit Guide explains these three routes in greater detail.

Option 1: Contact The Marriott Vacation Clubs Exit Specialists

The current official Marriott Vacation Clubs exit page explicitly includes Sheraton Vacation Club and Westin Vacation Club owners and says Exit Specialists can help owners understand the process and explore their options.

Go to the Official Marriott Vacation Clubs Exit Page

Visit the official Exit Specialists page.

Select Sheraton Vacation Club / Westin Vacation Club

The current page lets owners choose the applicable vacation ownership brand and log in to begin the process.

Identify Exactly What You Own

Have your resort name, ownership type, annual maintenance fee, loan status, and account information available.

Ask What Options Are Available

Do not assume every ownership qualifies for the same resolution. Ask whether Marriott can accept a surrender, facilitate an exit, or provide another ownership-specific option.

Get Everything in Writing

Before signing anything, understand any required fees, account conditions, transfer documents, timing, and exactly when Marriott considers the ownership terminated.

Do Not Rely on the Old “Two Requirements” Rule

The older version of this TUG page stated that every owner qualified as long as the ownership was paid off and maintenance fees were current.

The current public Marriott Vacation Clubs exit page does not publish those as universal eligibility rules. Eligibility and available options should be confirmed for your specific ownership.

Does Marriott Guarantee It Will Take Every Ownership Back?

No. The official page says Exit Specialists will help owners explore all options and determine the best decision. That is not the same thing as a guaranteed deed-back for every contract.

Different legacy Vistana ownerships can have different resort associations, deed structures, StarOptions rights, reservation priorities, and resale restrictions. The exact ownership matters.

Option 2: Sell or Give Away Your Vistana Ownership

Before surrendering an ownership for nothing, find out whether it has resale value. Some legacy Westin and Sheraton ownerships—especially desirable resorts, seasons, or mandatory-network interests—can retain meaningful resale demand.

If Your Ownership Has Resale ValueIf It Has Little or No Resale Value
Research current competing listings and owner discussions.Consider offering it for $0 to a willing new owner.
Advertise it yourself or use a legitimate broker when appropriate.Offer to pay normal closing or transfer costs if needed.
Understand which StarOptions or network benefits transfer on resale.Clearly disclose maintenance fees, usage, and restrictions.
Avoid large upfront resale fees.Do not pay thousands merely to “list” or transfer it.

Start With TUG's Selling Guide

Read How to Sell Your Timeshare Yourself before paying anyone to sell or transfer the ownership.

Vistana Resale Benefits Can Vary by Resort

Legacy Vistana ownership is one area where resale details matter a great deal. Some resorts historically conveyed internal network rights on resale while others did not, and benefits can vary by ownership type.

Before selling or buying, confirm:

  • The exact resort and deeded interest
  • Season and unit size
  • Annual maintenance fees
  • Whether StarOptions or other network rights transfer
  • Any remaining loan
  • Current resale restrictions
  • Transfer and closing requirements

Use recent TUG owner discussions for the exact resort rather than assuming all Sheraton or Westin contracts work the same way.

Option 3: What If You Simply Stop Paying?

Stopping payment is not the same thing as legally cancelling a timeshare. If you stop paying maintenance fees, assessments, a loan, or other amounts owed, the creditor or association may pursue collection or foreclosure remedies.

Do Not Pay an Exit Company Thousands Just to Tell You to Default

If an exit company's actual strategy is simply to tell you to stop paying, understand that you can research those consequences yourself before paying anyone.

Read TUG's What Happens If You Stop Paying for a Timeshare? guide first.

An outstanding purchase loan usually makes the exit problem more complicated. Do not assume that a voluntary ownership exit will eliminate a separate loan obligation unless Marriott specifically confirms that in writing.

Why Contact Marriott Before a Timeshare Exit Company?

Because Marriott Vacation Clubs itself now provides an exit-support process for Sheraton and Westin owners. An outside company cannot create an official Marriott exit option that Marriott does not offer.

The Order TUG Recommends

  1. Contact Marriott Vacation Clubs Exit Specialists directly.
  2. Determine the realistic resale value of your ownership.
  3. Try a legitimate sale or free transfer if appropriate.
  4. Understand default only if the first options fail.
  5. Do not pay a large upfront exit fee without understanding exactly what the company will do.

Vistana / Sheraton / Westin Exit FAQ

Does Marriott Vacation Clubs have an official exit process for Sheraton and Westin owners?

Yes. The current Marriott Vacation Clubs Exit Specialists page explicitly includes Sheraton Vacation Club and Westin Vacation Club owners and directs them to log in to explore available options.

Will Marriott take back every Vistana ownership?

No public guarantee covers every contract. The official page says Exit Specialists help owners explore available options, so eligibility should be confirmed for the exact ownership.

Does my ownership have to be paid off?

The current public exit page does not list universal eligibility requirements. If you have a loan balance, delinquent fees, or another account issue, disclose it and ask Marriott what options are available.

Should I sell instead of surrendering?

If the ownership has meaningful resale value, selling may be financially better than giving it back for no compensation. Research the current market first.

Are all Vistana resales the same?

No. Resale rights can differ by resort, season, deed, and ownership structure. Confirm what benefits transfer with the specific contract.

Where can I ask other Vistana owners for help?

Use the free TUG owner forums and search for the exact Sheraton, Westin, Vistana, or legacy Starwood resort you own.

Helpful Vistana Exit Resources

The Bottom Line

Legacy Starwood / Vistana owners now have a clearly published place to start: The Marriott Vacation Clubs Exit Specialists, which explicitly serves Sheraton Vacation Club and Westin Vacation Club owners.

Contact Marriott first, research the resale value second, and understand default only if other legitimate options fail. There is no reason to pay thousands to an exit company before finding out what you can do directly.

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