|Welcome to all
"enabled" travelers who find their way to these pages.
Whether you are wheelchair bound, have difficulty walking, climbing
stairs or are a caregiver to someone with these special needs, we hope
you will find an accessible place to enjoy your vacation.
disability issues, requirements, or questions? E-mail me at: firstname.lastname@example.org
You Can Help!
- If you have a
disability or have traveled with with folks with a disability and can
offer specific information on how disabilities are accommodated at
timeshare resorts, hotels, attractions etc., please send along a brief
write-up along via email. Please indicate whether you recommend the
- If you can recommend
restaurants in a specific resort area that do a good job accommodating
folks in wheelchairs and with other disabilities, send specifics via
- If you'd like to
join the team producing this material, let me know.
Thanks to Paul www.lareau.com
and Cheryl at www.artbycheryl.com
for the graphics
Editor's Notes: Several people
emailed asking me for names of resorts/hotels that have roll-in showers
and lifts in the swimming pools. If you stay at a place that
has either of these features please let me know. I will add
them on this page. email@example.com
The American with Disabilities Act (ADA)
became effective in January 1992. The ADA provides people with
disabilities with basic public accommodation rights and the means to
enforce those rights. Hotels, motels, timeshare resorts and other
places accommodating the general public must meet specific technical
requirements in providing lodging and services to meet the needs of the
disabled. Many of the 50 million people with disabilities can
now find commercial lodgings tailored to meet their needs when they
travel. This page provides basic information on traveling and
timesharing in light of the ADA and the attempts of the travel and
timeshare industry to provide accommodations designed for the
is Responsible for What and When?
and new construction after Jan 23, 1993 must comply with the
accessibility laws. Commercial lodging facilities covered by the ADA's
Title III include hotels, motels, inns, boarding houses, dormitories
and resorts. Temporary accommodations located within a building that
contain no more than 5 rooms for rent and are occupied by the
proprietor of the establishment (as the residence) are not covered by
the ADA. For example, a small bed and breakfast located within
someone's home would not be covered.
accessibility needs must be offered the same options for sleeping
arrangements as other patrons. Room, size, cost, amenities and the
number of beds in a room must be comparable to quarters for the non
disabled. For lodging owners may chose to make all of their accessible
rooms doubles or larger to ensure that all of their guests can housed;
however, if a customer requests a single room and the only accessible
room available is double, the customer can be charged for a multiple
are required to have a minimum number of accessible rooms with roll-in
showers [wheelchair accessible], based on a percentage of the total
number of rooms at the establishment. In a hotel with 175 rooms, for
example, six accessible rooms, two with roll-in showers, must be
available. The larger the facility, the more accessible rooms
must be provided.
to Travel By
1. Call as early as possible to make your reservations
2. Reserve carefully. Make sure resort knows
exactly what your disability is and what accommodations you will need
3. Ask for an assurance of accommodations and record the name
of the person who gave you the assurance. If necessary ask to
speak with the reservations manager or general manager.
4. If you have any doubts about dealing with a central
reservations service, contact the resort directly.
5. Be assertive, calm and friendly, not angry and abusive.
6. Document, document, document!!
applies to a timeshare resorts and hotels. In order to
guarantee a person is provided an accessible room, a resort may have to
adopt a policy of keeping a room unoccupied until a person with a
disability arrives, assuming the person has properly reserved the room.
It is good practice to inform resort personnel of your accessibility
needs ahead of time. Making a reservation will not only give
you peace of mind, but it will give the resort extra time to prepare a
comfortable room. This is not intended to imply that people with
disabilities receive preferential treatment. The ADA
encourages communication between the customer and the lodging facility.
That is why it is so important to contact the resort prior to
your arrival to discuss any specific requirements to
accommodate your disability. Check ahead of time to see if
new construction or alterations have been made since the ADA's
specified dates, and inform the resort of your needs.
have to provide special auxiliary aids or services. This might include
special equipment such as walkers or wheelchairs. You should plan to
bring these items with you when you travel, unless the establishment
has assured you ahead of time that they will be available for your
day of travel, a traveler doesn't want to to endure long waits to check
in or arguments with check-in personnel unfamiliar with the
ADA. Become familiar with the ADA's regulations in advance to
help avoid such situations. Don't hesitate to call and
educate the resorts as to the laws strictures.
temperature swings in the shower and the color of the
carpeting in the bedroom can't be changed through legislation,
but enforcing the ADA rules will make a more worthwhile
improvement. You may not only help yourself, but also set a
precedent for future vacationers with special needs.
Department of Justice's ADA hotline in Washington, DC, is
1-800-514-0301. You can also direct questions to a location
closer to you by contacting your regional Disability and business
Technical Assistance Center at 1-800-949-4232. Explanations
of other ADA requirements applying to services and operations of hotels
and other types of public accommodations may be obtained at either
complete ADA regulations regarding transient lodging can be found
online at the DOJ's web site. Click on the following address - http://www.usdoj.gov/crt/ada/adahom1.htm
regulations and publications. Title III and Part 36 are sections
relevant to resort/hotel/motel accessibility.